About Us

A Passion For People

Nestled in the heart of Batam, our establishment embodies elegance and tranquility. We offer a perfect blend of high-end spa treatments and boutique accommodations, making us a premier destination for those seeking relaxation and indulgence.

Founded by passionate spa and wellness enthusiasts, Grand Majesty Spa & Boutique Hotel was created to provide an oasis of comfort and luxury. Our commitment to excellence began with a vision to redefine relaxation. We proudly serve a diverse clientele, including local and international guests, families, and couples seeking a serene escape from their bustling lives. Their positive feedback continues to inspire our quest for excellence.

We have proudly served countless clients, from local residents to international visitors seeking a tranquil retreat. Our guests come from various backgrounds, united by a shared desire for relaxation and self-indulgence.

Our Core Values

We are committed to delivering exceptional service while upholding our core values of integrity, quality, and care for our guests.

Honest

Transparent pricing with no hidden fees or gimmicks, so you always know exactly what you’re getting.

Listen

Every bit of feedback—whether happy, dissatisfied, or even silence—is a chance to grow and serve better.

Serve

The goal is to make your experience so satisfying that you’ll be excited to tell your friends all about it.

Respect

Your body deserves dignity, just as our therapists deserve the same respect in return.

Smile

Smiles come naturally here, simply because everyone truly loves what they do.

Professional

Training is taken seriously, and “just okay” is never considered good enough.

Family

From massage to manicure, the aim is to make you feel completely at home—your second home for wellness.

Love

Every guest is welcomed wholeheartedly, no matter who you are or where you come from.